Subscription Policy  

Last Updated: 12 May 2025

1. GENERAL INFORMATION:
 BISJHINTUS is an online platform designed to provide personalized educational content created by top educators. The platform offers various courses, live classrooms, and practice/mock exams, which can be accessed via the BISJHINTUS website or mobile application. While there are no age restrictions, users under the age of 18 must have parental consent to access the platform.

2. SUBSCRIPTION PLANS:
  BISJHINTUS provides different subscription options for students. These plans are tailored to suit individual needs and preferences.

* 1-month plan (no refund policy)
* 3-month plan (no refund policy)
* 6-month plan (effective refund policy)
* 12-month plan (effective refund policy)

3. PAYMENT TERMS:
  Payment for any of the above plans can be initiated by clicking the ‘subscribe’ button on the selected plan. Subscription charges are non-refundable unless stated otherwise, and the payment process must be completed through the available payment methods.

4. ACCEPTED PAYMENT METHODS:
  BISJHINTUS accepts payments through Credit Cards, Debit Cards, UPI ID, and Net Banking. If a transaction is unsuccessful but funds have been transferred successfully, the subscriber must contact the BISJHINTUS support team for assistance.

5. NON-REFUNDABLE POLICY:
  The 6-month and 12-month subscription plans are subject to a non-refundable policy. However, users who subscribe to the 1-month or 3-month plans are not subject to the non-refundable policy.

6. REFUND ELIGIBILITY CRITERIA:
  Refunds will only be processed if the learner opts for the 'course trial' option and meets the following conditions:

* The refund request must be made within 2 days after the trial period ends.
* Learners can request a teacher switch if they find the teaching approach unsatisfactory.
* Refunds will be processed within 5 to 10 working days, with no questions asked, if the service provided during the trial period was unsatisfactory.

7. ACCESS TO CONTENT AND DEVICES:
  Subscribers will gain immediate access to the subscribed content upon successful payment. Access is available on multiple devices, including laptops, smartphones, computers, and tablets with an internet connection. BISJHINTUS allows downloading of classes for offline viewing via its mobile app.

8. STREAMING QUALITY:
  While BISJHINTUS strives to provide a high-quality streaming experience, the quality of the stream cannot be guaranteed. The streaming experience is dependent on the user’s internet connection, device, and bandwidth, among other factors.

9. END-OF-SUBSCRIPTION ACCESS:
  Upon expiration of the subscription, access to all subscribed services, including live streaming, recorded videos, and class materials, will be revoked. To regain access, the user must re-subscribe to the same or an upgraded subscription plan.

10. TERMINATION OF SUBSCRIPTION:
   BISJHINTUS reserves the right to terminate a subscription immediately without refund if the user engages in any of the following activities:

* Recording or distributing live-streamed content without authorization
* Lending, selling, or leasing BISJHINTUS content or account to third parties
* Unauthorized reproduction or distribution of BISJHINTUS materials
* Attempting to manipulate or disable the BISJHINTUS platform's digital rights or servers
* Any illegal or unauthorized activity as determined by BISJHINTUS.

11. USER CONDUCT:
   Subscribers are expected to use the BISJHINTUS platform in a lawful and responsible manner. Violation of the platform’s rules, including misuse of the content, may result in suspension or termination of the subscription.

12. USER ACCOUNTS AND PASSWORDS:
   Subscribers are responsible for maintaining the confidentiality of their accounts and passwords. Any activity conducted under the user account will be considered the responsibility of the user.

13. PLATFORM AVAILABILITY AND MAINTENANCE:
   BISJHINTUS strives to ensure continuous access to the platform. However, scheduled or emergency maintenance may cause temporary unavailability. BISJHINTUS will strive to notify users in advance of such events.

14. COPYRIGHT AND INTELLECTUAL PROPERTY:
   All content on BISJHINTUS is the intellectual property of BISJHINTUS or its partners. Subscribers are prohibited from using, copying, or distributing any part of the content without explicit permission.

15. SECURITY AND PRIVACY:
   BISJHINTUS is committed to protecting your personal data. The platform follows strict security protocols to protect users' information from unauthorized access or use. Users are encouraged to read the platform’s Privacy Policy for more information.

16. DISPUTE RESOLUTION:
   Any disputes between BISJHINTUS and a subscriber shall be resolved through binding arbitration. Users agree to resolve any legal disagreements through arbitration rather than litigation, unless otherwise required by law.

17. FORCE MAJEURE:
   BISJHINTUS will not be held liable for any failure to perform or delays in performance resulting from circumstances beyond its control, including but not limited to natural disasters, pandemics, or acts of government.

18. MODIFICATIONS TO THE POLICY:
   BISJHINTUS reserves the right to modify this Subscription Policy at any time. Users will be notified of significant changes through the platform, and continued use of the service after such changes constitutes acceptance of the new policy.

19. CUSTOMER SUPPORT:
   If you encounter any issues or have queries, you can reach out to BISJHINTUS Customer Support via email at [adoreforgrowth@bisjhintus.com](mailto:adoreforgrowth@bisjhintus.com) or use the 24/7 help portal available on the website.

20. GOVERNING LAW:
   This Subscription Policy shall be governed by the laws of the jurisdiction in which BISJHINTUS operates. Any legal action or proceedings related to the platform will be conducted within the jurisdiction of the specified legal region.